Talking to the world with service
Vietconnectcs is a professional customer service company based in Vietnam dedicated to serve global clients.
Vietconnectcs is a professional customer service company based in Vietnam dedicated to serve global clients.
Vietconnectcs is a globally leading BPO (Business Process Outsourcing) company dedicated to providing efficient, professional, and high-quality customer support to clients worldwide. With strong multilingual capabilities, advanced technical support, and extensive industry experience, we help businesses optimize customer experiences, enhance brand satisfaction, and strengthen market competitiveness. As an industry-leading BPO company, we offer 24/7 multi-channel customer service, including live chat, email, social media, and phone support, ensuring that customers receive efficient and convenient assistance anytime, anywhere. Our goal is to help businesses achieve sustainable growth.
Vietconnectcs is a professional customer service company rooted in Vietnam.
Multilingual customer support covering all channels, including live chat, email, and social media.
Offering remote IT assistance for technology companies and software enterprises.
Professional training programs for customer service teams.
Vietconnectcs takes "Talking to the world with service." as its vision and mission.
The core values of Vietconnectcs are " Customer First ", " Integrity ", " Safety Awareness ", “Embrace Change”,” Pursue Excellence”and " Teamwork ".
Meanwhile, Vietconnectcs has adopted service culture, entrepreneurial culture, culture of responsibility and culture of safety as its core culture.
We are committed to building a globally recognized company that excels in professionalism and customer service. Our mission is to provide outstanding, efficient, and innovative solutions tailored to meet the diverse needs of our customers. By leveraging cutting-edge technology and a customer-first approach, we aim to set new industry standards and create lasting value for businesses and individuals worldwide.
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The core team of Vietconnectcs mainly comes from e‑commerce and fastmoving consumer goods (FMCG) industries, including wellknown companies such as Alibaba, NetEase, Proya, Vobile, Yowant Technology, and Suning.They have over 10 years of experience in cross‑border e‑commerce.The company's management team consists mostly of serial entrepreneurs who possess rich experience in corporate management, product development, brand internationalization, and access to various resources of supply chain and governments.
